each of the post-obit steps until the trouble is resolved. (For Firefox, see step 1 and stride seven.)
- Close all your browser screens (Safari and any other browsers).
- Re-open up your browser andutilize it to verify which version of
Silverlight is installed either past clicking on the"Verify
Installed Version of Silverlight" link, or
- in Safari, verify that Silverlight is recognized equally
installed by selectingHelp > "Installed Plug-ins" - inFirefox, verify the version and status of Silverlight by selecting
Tools>Add together-ons >Plugins
- in Safari, verify that Silverlight is recognized equally
- Uninstall any version of Silverlight before than version4
(i.e., uninstall version 1, 2 or 3 if listed).
- Annotation. While version5 is the current version, if it is not working
correctly in your browser, you lot may want to replace it with version 4. (Run across "Uninstall Silverlight on Apple
Mac" in a higher place, or pace 4 below)
- Annotation. While version5 is the current version, if it is not working
- Re-open up your browser and try to log into CTI Navigator Web again.
- Re-open up your browser andutilize it to verify which version of
- Open Safari's Menu (gear icon
if Carte is hidden) and selectPreferences
> Security > Web Content:
- verify " Enable
plug-ins " is checked - verify "Enable Java" is checked
- verify "Enable JavaScript" is checked
- If ane of these preferences was not already enabled, try to log into CTI
Navigator Spider web again.
- verify " Enable
-
Under Safari'sEdit carte du jour
(thegear icon if Carte is hidden),un-bank check "Cake Pop-Up
Windows" and disable any other popular-upwardly blockers or addition filters. Try to
log into CTI Navigator Web over again. If the initial installation was corrupted, y'all
may need touninstall and
re-install Silverlight with these filters disabled. -
If the Silverlight error persists, united nationsinstall
Silverlight:- Shut all browser screens
- Browse to thedifficult bulldoze whereSilverlight is installed
- Select/Open upLibrary > select/openInternet
Plug-ins - Click onSilverlight plug-in and drag toTrash
- If displayed, besides click on " WPFe.plugin "and drag toTrash
- Empty Trash! ( You may need to
restart your reckoner to ensure all file components are removed.)
- Re-install Silverlight (meet "Install
Silverlight in Mac" above). Then
- t ry to log into CTI Navigator Web again.
- If Safari on your computer still will non support the Silverlight plug-in,
download and install a current version ofMozillaFirefox . - If Firefox or its extensions do
not function properly, follow the steps described in the MozillaZine article " Standard
Diagnositic - Firefox ".
All-time Regards
Marking Yu - MSFT
MSDN Community Support | Feedback to us
Develop and promote your apps in Windows Store
Please think to marker the replies every bit answers if they help and unmark them if they provide no help.
- Proposed as answer by Tuesday, December 11, 2012 vi:17 PM
- Marked every bit respond by iwpf Moderator Friday, December 14, 2012 ii:36 AM
Silverlight Download Mac 10.6.8
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